Selecting a phone system is one of the most important decisions facing businesses today. It will not only determine a company’s ability to leverage the applications and technology currently supporting their business, it also determines the complexity and cost of implementing new technologies in the future.
Traditional telephone systems have become obsolete with the convergence of voice and data and Voice over IP. Our business phone systems provide a unified communications foundation designed to improve the way you communicate today, with the flexibility to easily add more advanced capabilities as your business needs change.
A VoIP phone system allows businesses to take advantage of the technology by having remote sales staff, support or satellite offices all tied to one central phone switch anywhere in the world. Everything is done over an IP network and ties back to a master phone system in an office, thus eliminating long distance between offices or employees around the world.
Advantages of VoIP:
- Allows businesses to communicate with satellite offices for free. No long distance charges apply because everything is done over the internet. Employees simply dial an extension, instead of a phone number with area code.
- Centralized hub location, easy to monitor and fix any potential problems
- Dial tone is more cost effective
- Faster ROI than traditional phone system
- Software can be installed on laptop computers for sales associates and when they dial out of their computer, it would appear they were in the office.
Like the computing industry, the communications industry is finally shifting from a proprietary hardware to a software-centric model. Most VoIP system manufacturers still deliver features on proprietary hardware devices. But with today’s powerful computer servers, system redundancy and virtualization, proprietary hardware is no longer required.
Employees at most companies today use their mobile phones for business calls and, in many cases, as their primary business telephone. As 3G coverage increases and the cost of mobile service plans continues to decrease, the use of mobile phones for business will continue to grow. The challenge for business owners and IT management alike is how to leverage mobile phones to improve business communications – and retain important PBX functionality without driving costs through the roof.
Both TEO and Altigen’s phone systems provide multiple forms of communication in one device. These VoIP applications are designed to run on the popular smart phone platforms – including iPhone, BlackBerry, Google Android, and (soon) Windows Mobile – taking full advantage of their respective capabilities with a familiar, intuitive user interface.
With a simple to use registry, the smart phone transforms the business extension and dynamically redirects all calls to the mobile phone – completely and transparently to the calling party. Outbound calls can be directed and connected to the system via the cellular network. Offering all critical functionality, integrated with advanced smart phone features, converging mobile and business communications on a single device.