The Situation: Client had outdated hardware and unsupported software. They needed to install new equipment while the business remained open and operationally.
The Solution: Acquire new hardware and software and conduct a business migration from the old equipment to the new equipment. The new equipment allowed the client to take advantage of new technologies and functions such as working remotely. They were also able to add another shift and increase their operation from 18 to 24 hours.
The Situation: A merger amongst four companies was taking place and they needed to create a seamless backend application database they could all access while maintaining their individual business identity.
The Solution: Marcus Networking designed and installed the infrastructure and created one network that could support all four companies while maintaining the security of the individual networks and the individual business identities. We upgraded equipment and created one centralized database that was hosted off-site. The new network provides employees with access to the servers and software regardless of the office location and all employees can now access the same database. In addition, the company receives on-going monthly support from Marcus Networking.
The Situation: When faced with the rising usage costs, aging equipment and user workspace environment issues, Marcus Networking was asked to provide a solution to address these three main business problems.
The Solution: Marcus Networking indentified that the rising usage cost was due to unexpected company growth which caused an increase in user fees that were paid to the hosted application provider. The hosted model that had been in use for quite a few years had been outgrown. Spearheading a series of meetings and discussions involving the customer and the application provider, Marcus Networking assisted the customer in negotiating an in-house version of the software that was not only scalable, but affordable. Moving the application in-house provided greater uptime, scaled to unlimited users and eliminated the user fees that were paid to the application provider.
To address the aging equipment and user workspace issue, Marcus Networking gathered a complete detailed inventory of every piece of equipment attached to the network. From this detailed list, we were able to indentify workstations that had expired warranties, laptops that had aging battery’s and equipment that had too little ram and less processing power than what was required to run the applications that needed to be ran on a daily basis. Marcus Networking proposed Thin Client Technology to replace the aging equipment. This technology actually took care of space issues as well since the average size of a Thin Client device takes up less space than a stand up paper towel holder.
Armed with the proper equipment and correct access to the application, productivity is on the rise as well as profits!